NIWA remote access out of country

I am having trouble accessing my NIWA outside of the country. I can access all my wifi cameras so I am not sure why the dashboard will not update, nor the data logging trends. I do have cellular data while abroad. I have people plant sitting for me thankfully but I’d like to confirm the VPD while I am away. Traveling frequently and want to know if I am just missing a setting or if this is not possible.

Thanks!
Randy

Hello Randy, can you please log out/in (Gear>Account Settings>Log out) from the app? If that does not solve the issue, please email support@getniwa.com

Worked - Thanks Javier!

  • Randy

No problem Randy, thanks for the update!